Client Journeys

OUR CLIENT JOURNEYS

We have helped many clients enjoy a better quality of life over the years.

Read our client journeys to see how The Crescent helped them.

Our Client

Our client was diagnosed with multiple sclerosis in his early 20s, this came as a huge shock to the client and their family. They had been generally fit and healthy at the time. As part of the diagnosis, they didn’t handle the information given to them and was scared of what was going to happen.

The client was with The Crescent for over 7 years and during the time with us, we have reduced their regular hospital visits and provided stability and continuity that was lacking in their weekly routine. As part of the service The Crescent provides, the client had a team of carers that visit at home every week and know all of the clients needs. The team are trained and highly experienced with the level of care the client requires and are informed of any changes to his care, as and when required.

They had a dedicated team of carers who work with them and the client is informed immediately if this changes. The client also receives social support from The Crescent alongside their homecare package, this provides support to ensure that they can still get out and about, complete regular errands and enjoy social activities.

The client has said that they are very happy with the level of care and support The Crescent provides and would not like to change. They are treated with respect and dignity and is happy with the care they received.

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