Meet Some of the Family


At The Crescent we have been rated “outstanding” by the Care Quality Commission for our responsive service.

We provide carefully crafted care and support to anyone in the community who needs us, from birth to end of life and everything in between. With a team of kind and friendly carers and professionals we go above and beyond to provide a service that really makes a difference people’s lives.

Your Family

Paula Chamberlain - CEO & Founder

Paula Chamberlain is the Founder and CEO of The Crescent. She is a passionate social entrepreneur who is determined to change the world of care and raise the standards across the industry, by working in partnerships and collaboration and bringing people together.

Paula has over 20 years experience within the care industry and started her career as a care assistant within domiciliary care and has also managed large teams of home carers, including setting up franchise models and private care, therefore understands the care world from many different angles.

Paula has a wealth of experience and has worked within residential settings with adults with brain injury, learning disabilities, and challenging behaviour and various other client groups including mental health area, children and older people.

This is where her passion and drive came from for making a difference and valuing & empowering carers for the great work they do. And add sparkle wherever she goes!

Lorraine Chamberlain – Events Executive

Lorraine joined our Crescent family over 8 years ago.

She looks after everyone and ensures we all have what we need, both the Crescent family and all our visitors.

Lorraine manages and organises our office operations and all our events, including liaising with our partners & associates.

She is a perfect example of what we stand for, she gives everyone a warm welcome and treats everyone who comes through our doors like VIP’s and always shares her amazing sparkle and smile.

She’s usually the one who gives out cake and fruit to everyone!

Laura Parker - Team Leader

Meet one of our Team Leaders, Laura, who has previous experience within residential care homes and working with people with dementia.

Laura says that she wanted to work at The Crescent as she loves the idea of 3 hour minimum call times, which gives her the opportunity to build up a good relationship with her clients and she is able to really get to know them.

Previously, Laura used to be a travel agent but she found a passion for care when her grandma became poorly and she helped to take care of her, now she can not imagine herself doing anything else other that working within the care and support industry.


Kath Griffin - Team Leader

Meet Kath she is one of our  Team Leaders, she has been with The Crescent for nearly 10 years and loves her job. Her passion for care started when she cared for her mum, shortly after she realised this was the job she wished to purse to make a difference.

It all began when Kath worked for our Founder Paula previously and followed her when she set up The crescent and shared her passion for quality care.

The thing which Kath loves the most about being a part of The Crescent is that we are one big family and she loves enlightening the lives of our clients with her beautiful and caring personality and can’t wait for what the future holds


Jess Calvert - Business Support

Meet Jess she joined our family in April 2020 as a volunteer and is now here as our business support assistant and is loving every second of her new journey.

She takes care of our childcare, admin and social media and helps makes sure we have everything we need to run our sparkling office and service.

Jess’s background is in childcare and she is currently studying play work at university, she is working on our after school and children’s services and plans to put what she has learnt in the classroom into action.

She is looking forward to her future and many opportunities with The Crescent.

How can we help?

Please complete the form below and one of our friendly team will be in touch with you shortly.

Full Name

Service you are interested in

Email Address

Phone Number

How can we help you?