Meet the Family


At The Crescent we have been rated “outstanding” by the Care Quality Commission for our responsive service.

We provide carefully crafted care and support to anyone in the community who needs us, from birth to end of life and everything in between. With a team of kind and friendly carers and professionals we go above and beyond to provide a service that really makes a difference people’s lives.

Your Family

Paula Chamberlain - CEO & Founder

Paula Chamberlain is the Founder and CEO of The Crescent. She is a passionate social entrepreneur who is determined to change the world of care and raise the standards across the industry, by working in partnerships and collaboration and bringing people together.

Paula has over 20 years experience within the care industry and started her career as a care assistant within domiciliary care and has also managed large teams of home carers, including setting up franchise models and private care, therefore understands the care world from many different angles.

Paula has a wealth of experience and has worked within residential settings with adults with brain injury, learning disabilities, and challenging behaviour and various other client groups including mental health area, children and older people.

This is where her passion and drive came from for making a difference and valuing & empowering carers for the great work they do. And add sparkle wherever she goes!

Bek Harrison - Office, Events & Partnership Manager

Bek started working here at The Crescent in June 2019 and says that she is loving it.

Bek is responsible for managing the beautiful event space that we have at The Crescent and also for maximising our partnership relations.

She really enjoys organising, planning, caring and being involved in things which works well with her role, in her spare time she likes watching The Batley Bulldogs Rugby League Team, good old reading a book and spending time with her family and friends and that’s her in a nut shell!

Lorraine Chamberlain – Events Executive

Lorraine joined our Crescent family over 8 years ago.

She looks after everyone and ensures we all have what we need, both the Crescent family and all our visitors.

Lorraine manages and organises our office operations and all our events, including liaising with our partners & associates.

She is a perfect example of what we stand for, she gives everyone a warm welcome and treats everyone who comes through our doors like VIP’s and always shares her amazing sparkle and smile.

She’s usually the one who gives out cake and fruit to everyone!

Julie Bickerdyke – Finance Director

Julie is the Financial Director at The Crescent, meaning Julie has the overall responsibility to manage anything financial & work closely with our CEO Paula to ensure we are running smoothly.

As well as the crucial role Julie plays at The Crescent she is also the owner of ‘Not Just an FD’, her own business.

Julie is vital to the financial operations and currently works from our HQ once per week, however is always on hand to support and advise whenever we need her.

Julie has worked with Paula throughout the last 4 years of our journey, therefore couldn’t wait to join the Crescent family when the opportunity arose.

Julie is very highly thought of in the business industry and also has a large commercial background so is a great addition to the Crescent.

Claire Jagger - Care Co-Ordinator

Claire has been working within the Care Industry for almost 15 years and having worked her way up the ladder she has now joined The Crescent as Care Co-Ordinator.

‘Working in care has never just been a job’ Claire says ‘It is her passion’.

Claire started working with Paula in 2012 and loved every minute of it, however, she had a year out to pursue other things but missed everything and everyone incredibly so decided she had to come back to do what she loves doing the most.

Laura Parker - Team Leader

Meet one of our Team Leaders, Laura, who has previous experience within residential care homes and working with people with dementia.

Laura says that she wanted to work at The Crescent as she loves the idea of 3 hour minimum call times, which gives her the opportunity to build up a good relationship with her clients and she is able to really get to know them.

Previously, Laura used to be a travel agent but she found a passion for care when her grandma became poorly and she helped to take care of her, now she can not imagine herself doing anything else other that working within the care and support industry.


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